Your information deserves clear protection.

Section 1

Scope of this Privacy Policy

This Privacy Policy applies to the CodeBestie website, membership and account pages, educational resources, support forms, purchases, email communications, and related online services that link to or display this policy.

It does not control the independent privacy practices of third-party websites or services that CodeBestie does not own or operate. Third-party services may maintain their own privacy policies, security practices, and terms.

Section 2

Information we may collect

Information you provide

CodeBestie may collect information that you submit when creating an account, purchasing a product, joining a membership, completing a form, requesting support, or communicating with us.

• Name and email address
• Username and account information
• Membership level and account-access status
• Products, subscriptions, and learning resources purchased
• Transaction date, amount, status, and order identifiers
• Support-request subject, message, device, and browser details
• Communications, feedback, and other information you choose to provide

Account credentials

Passwords are handled through WordPress account and authentication systems. You should never send your password through a contact form, email, support message, or social-media message.

Information collected automatically

When you visit or use the website, CodeBestie and its hosting and technology providers may automatically process limited technical information, such as:

• Internet Protocol address
• Browser type and device characteristics
• Operating system and language settings
• Pages requested or visited
• Referring page or website
• Date and time of access
• Login, security, error, and server-log information

Section 3

How we use information

CodeBestie may use personal and technical information to:

• Create, maintain, authenticate, and secure user accounts
• Provide memberships, purchases, downloads, and educational access
• Process and document transactions and subscription status
• Send registration, password-reset, purchase, and membership messages
• Respond to support requests and account questions
• Operate, troubleshoot, maintain, and improve the website
• Detect spam, misuse, unauthorized access, or security incidents
• Enforce website terms and protect legal rights
• Meet accounting, tax, contractual, and legal obligations
• Maintain business records and resolve disputes

CodeBestie may also use aggregated or de-identified information that does not reasonably identify an individual to understand general website performance or improve educational resources.

Section 4

Purchases and payment processing

Online payments are processed using Stripe and related payment technology. Payment information entered during checkout is processed by Stripe or its payment interfaces according to Stripe’s own privacy and security practices.

CodeBestie may receive limited transaction information needed to complete and manage a purchase, such as:

• Customer name and email address
• Billing country or postal information when provided
• Product or membership purchased
• Transaction amount, currency, date, and status
• Transaction, customer, invoice, or subscription identifier
• Limited payment-method details, such as card brand or last four digits

CodeBestie does not intend to store a complete payment-card number or security code on its own website. Never send payment-card details through the Contact form or email.

Section 5

Cookies, local storage, and technical logs

The website may use cookies, browser storage, session identifiers, and similar technologies that are necessary for functions such as:

• Account sign-in and authentication
• Membership and content-access controls
• Checkout and transaction functionality
• Form operation and spam prevention
• Security, fraud prevention, and error detection
• Remembering website or account preferences

Bluehost and other website-technology providers may maintain server, access, error, or security logs used to operate, diagnose, and protect the website.

Based on CodeBestie’s current configuration, CodeBestie has not separately identified an active advertising pixel or dedicated third-party analytics plugin. Website tools and practices may change, and this policy will be updated when a material change requires additional disclosure.

You may adjust cookie controls through your browser. Blocking essential cookies may prevent account login, checkout, forms, membership access, or other website features from working properly.

Section 6

When information may be shared

CodeBestie does not sell personal information for monetary consideration. CodeBestie does not currently use personal information for third-party targeted advertising.

Information may be disclosed to service providers when reasonably necessary to operate the website and provide requested services. These providers may include:

Other permitted disclosures

CodeBestie may also disclose information when reasonably necessary:

• To comply with a law, subpoena, court order, or lawful request
• To investigate fraud, misuse, security incidents, or illegal activity
• To enforce terms, policies, transactions, or contractual rights
• To protect CodeBestie, users, service providers, or the public
• In connection with a business reorganization, sale, merger, or transfer
• With your direction or consent

Section 7

Email and account communications

CodeBestie uses WordPress, Paid Member Subscriptions, WPForms, hosting, and email technologies to generate and deliver messages such as:

• Registration and welcome emails
• Password-reset and login-related messages
• Purchase, payment, and subscription notices
• Membership-status or access communications
• Support responses and privacy-request communications
• Important service, policy, or security notices

Paid Member Subscriptions and WPForms may generate messages, while WordPress, Bluehost, or another configured email-delivery service may process delivery.

Transactional or account-related messages may be necessary to provide your purchase, membership, account, or requested support. Marketing messages, when offered, may include an unsubscribe method or may be stopped by contacting CodeBestie.

Section 8

Artificial intelligence and automated decisions

CodeBestie does not currently provide user-facing artificial intelligence features. CodeBestie does not use artificial intelligence to make automated decisions concerning purchases, membership eligibility, account access, support requests, refunds, or privacy rights.

Productivity or content-development tools may occasionally assist with internal business operations, drafting, design, research organization, or educational-content development.

CodeBestie does not intentionally submit passwords, full payment information, protected health information, patient records, or confidential customer account information to public AI tools.

Section 9

How long information may be retained

CodeBestie retains information for as long as reasonably necessary for the purpose for which it was collected and for legitimate operational, security, accounting, tax, contractual, dispute, fraud-prevention, and legal needs.

Retention periods may vary depending on the type of information. For example:

• Account information may be retained while an account remains active and for a reasonable period afterward.
• Transaction and subscription records may be retained to document purchases, taxes, refunds, disputes, and legal obligations.
• Support messages may be retained while resolving an issue and for a reasonable follow-up or recordkeeping period.
• Server, security, backup, and error records may be maintained according to operational and provider schedules.

Information may remain temporarily in backups or archived systems after deletion from active records.

Section 10

Information security

CodeBestie uses reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, misuse, alteration, disclosure, or loss.

Measures may include HTTPS encryption, account authentication, access controls, security updates, hosting protections, backups, transaction-security tools, spam prevention, and monitoring.

No website, storage system, internet transmission, or security control can guarantee absolute security. Users are responsible for protecting their passwords and devices and for notifying CodeBestie when unauthorized account access is suspected.

Section 11

Your privacy choices and requests

You may contact CodeBestie to request assistance concerning personal information associated with your account or interactions with the website.

Depending on your location and applicable law, available requests may include:

• Confirmation of whether CodeBestie processes your information
• Access to certain personal information
• Correction of inaccurate account information
• Deletion of certain personal information
• Withdrawal of consent where processing is based on consent
• Changes to communication preferences
• Questions about how information is collected or used

CodeBestie may need to verify your identity before completing a request. A request may be limited or denied when permitted by law, including when information must be retained for transactions, accounting, taxes, security, fraud prevention, legal obligations, disputes, or the rights of another person.

Authorized agents may be required to provide evidence of authority, and CodeBestie may separately verify the request with the person whose information is involved.

Section 12

Children’s privacy

CodeBestie is intended for adults, career learners, students, medical-coding professionals, and workplace users. The website is not directed to children under 13.

CodeBestie does not knowingly collect personal information online from a child under 13. A parent or legal guardian who believes a child has submitted personal information may contact CodeBestie to request review and appropriate deletion.

Section 13

International visitors

CodeBestie is operated from the United States. Information may be processed and stored in the United States or in other locations where CodeBestie’s service providers operate.

Privacy and data-protection laws in those locations may differ from the laws in your country. By using the website or submitting information, you understand that information may be processed in the United States, subject to applicable law.

Section 14

Changes to this Privacy Policy

CodeBestie may update this Privacy Policy when website features, service providers, business practices, or legal requirements change.

The updated version will be posted on this page with a revised “Last updated” date. Material changes may also be communicated through the website, account notice, or email when appropriate.

Section 15

Contact CodeBestie

Privacy questions and requests may be submitted through the CodeBestie support form:

Open the CodeBestie Contact Form →

You may also write to: support@codebestie.com

For account-related requests, use the email address connected to the account or purchase. Do not include passwords, complete payment-card numbers, patient information, medical records, or confidential employer documents.